Content Experience Architect - Governance & Strategy

HC1316 GE Precision Healthcare LLC; Waukesha (WI); On-site; USD 120,000 - 160,000; Full time

Job summary

GE HealthCare is constructing a 30,000-square-foot Customer Experience Center in its Waukesha campus, scheduled to open in September 2027. The Content Strategy & Governance Manager will own planning, creation, governance and lifecycle of every content experience to deliver a unified enterprise narrative that is accurate, compelling and compliant.

The role requires coordinating input from 200+ SMEs and overseeing 130+ content modules across care pathways, software, AI and services, while aligning

Qualifications

• Bachelor’s degree in healthcare, marketing, communications, life sciences or related field.
• 8+ years of experience in healthcare content strategy, product marketing, clinical communications or related roles.
• Experience with healthcare technologies, medical devices, digital health platforms or diagnostics.
• Demonstrated ability to translate complex clinical or technical information into clear, compelling narratives.
• Experience managing content governance and regulatory review workflows in a healthcare or regulated environment.
• Strong cross-functional collaboration skills, including coordinating large stakeholder groups.

Responsibilities

• Own content lifecycle governance for the GE HealthCare Customer Experience Center (CEC).
• Orchestrate input from 200+ SMEs and 130+ net-new content modules across care pathways, modalities, software, AI and services.
• Collaborate with clinical, product, sales, regulatory and creative teams to ensure accurate, compliant and customer-tailored narratives.

Skills

Content strategy

Governance

Stakeholder collaboration

Storytelling

Regulatory knowledge

Healthcare industry

Written communication

Education

Bachelor’s degree in healthcare/marketing/communications

Tools

CMS platforms

Digital experience platforms

Job description

GE HealthCare is constructing a 30,000-square-foot Customer Experience Center in its Waukesha campus, scheduled to open in September 2027. The Content Strategy & Governance Manager will own planning, creation, governance and lifecycle of every content experience to deliver a unified enterprise narrative that is accurate, compelling and compliant.

The role requires coordinating input from 200+ SMEs and overseeing 130+ content modules across care pathways, software, AI and services, while aligning