Content Delivery: Client Services Manager (Onsite)

JobScore, Inc.; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

W2 Employment

Group Medical, Dental, Vision

Retirement Savings Program

PSL

Job summary

JobScore, Inc. in Los Angeles seeks a Client Servicing Manager to serve as the primary operational interface with clients, ensuring accurate, timely delivery of content and related materials for a 5-month assignment.

The role requires managing delivery schedules, coordinating with sales, marketing and servicing partners, and reporting servicing metrics. The position follows a 9:00 AM to 6:00 PM shift onsite in Los Angeles, with responsibilities including creating status reports and attending

Qualifications

• 5+ years in television, film, or media servicing or material operations.
• Strong Microsoft Office and software application skills.
• Experience with order management or similar systems.
• Experience with Salesforce or other CRM systems preferred.

Responsibilities

• Act as the single point of contact for assigned clients, managing requirements, delivery schedules, tracking delivery status, and resolving delivery issues.
• Oversee the end-to-end client servicing process, including researching content availability, issuing purchase orders, preparing material orders, curing delivery rejections, and coordinating with various departments to ensure timely and accurate delivery of assets.
• Work with sales, marketing, and servicing partners to ensure timely delivery of deal obligations.
• Create status reports, conduct weekly status meetings, and report on servicing metrics regularly.
• Attend meetings with clients and business stakeholders.

Skills

TV/Film experience

MS Office

Order management

Salesforce (CRM)

Tools

Salesforce

Job description

JobScore, Inc. in Los Angeles seeks a Client Servicing Manager to serve as the primary operational interface with clients, ensuring accurate, timely delivery of content and related materials for a 5-month assignment.

The role requires managing delivery schedules, coordinating with sales, marketing and servicing partners, and reporting servicing metrics. The position follows a 9:00 AM to 6:00 PM shift onsite in Los Angeles, with responsibilities including creating status reports and attending