Contact Lens & Front Office Coordinator

Pacific University; Forest Grove (OR); On-site; USD 45,000 - 47,000; Full time

Job summary

Pacific University’s College of Optometry is seeking a Contact Lens & Front Office Coordinator in Forest Grove, OR. The role combines front-office duties with managing contact lens inventory and patient billing in a busy clinical setting.

You will verify insurance, schedule appointments, and maintain accurate patient records in the EHR, supporting interns and clinicians to deliver outstanding patient care.

Qualifications

• High school diploma or equivalent is required.
• Experience in a health care facility with emphasis on medical billing or an educational setting is preferred.
• Strong communication skills with students, faculty, staff, and the public are essential.

Responsibilities

• Manage the front office reception duties, including answering phones, scheduling, and confirmations.
• Verify medical and vision insurance eligibility, obtain prior authorizations, and bill exams/materials to insurance.
• Maintain patient records, orders, and scheduling in the EHR; coordinate referrals and appointments.
• Oversee contact lens stocking, pricing, and supplier communications; manage inventory and accounts payable.
• Coordinate referrals and prior authorizations with insurance companies to support patient care.
• Ensure clinic remains organized and professional, contributing to a respectful, high-quality patient experience.

Skills

Communication

Critical thinking

Teamwork

Confidentiality

Patient communication

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) system

Job description

Pacific University’s College of Optometry is seeking a Contact Lens & Front Office Coordinator in Forest Grove, OR. The role combines front-office duties with managing contact lens inventory and patient billing in a busy clinical setting.

You will verify insurance, schedule appointments, and maintain accurate patient records in the EHR, supporting interns and clinicians to deliver outstanding patient care.