Member Services Rep - Consumer Loans (Hybrid)

TEKsystems; Pensacola (FL); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness & Accident coverage

Hospital 401(k) retirement plan

Life Insurance

Short/long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off / PTO

Job summary

TEKsystems is hiring a Member Service Representative in Pensacola, FL for a contract-to-hire role in the Consumer Loans Department. You will respond to member inquiries in a high-volume center and process transactions across savings, checking, loans, credit cards, IRAs, and other accounts.

The position requires a HS diploma, 1–2 years of banking customer service, and strong data entry skills. Training is onsite; schedule includes 1:00pm–11:30pm CST and six-day weeks after training.

Qualifications

• High School Diploma/GED required.
• 1-2 years of customer service experience in banking or call center.
• Ability to work in a fast-paced high-volume environment.
• Strong data entry and typing skills.

Responsibilities

• Respond to member inquiries in a 24/7 high-volume, schedule-driven contact center.
• Perform transactions for savings, checking, loans, and accounts.
• Advise on products and services to fit member needs.
• Handle 80-100+ calls daily.

Skills

Customer service

Fast-paced environment

Data entry

Typing

Computer skills

Education

High School Diploma/GED

Job description

TEKsystems is hiring a Member Service Representative in Pensacola, FL for a contract-to-hire role in the Consumer Loans Department. You will respond to member inquiries in a high-volume center and process transactions across savings, checking, loans, credit cards, IRAs, and other accounts.

The position requires a HS diploma, 1–2 years of banking customer service, and strong data entry skills. Training is onsite; schedule includes 1:00pm–11:30pm CST and six-day weeks after training.