Consumer Claims & Relations Specialist

Kids for the Future; Collierville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

401(k) Plan

Discounted Gym Membership

Vehicle Purchase Program

Community Involvement

Job summary

United Recovery and Remarketing in Collierville, TN is seeking a Consumer Relations Rep to handle claims and support customers from our headquarters. The role emphasizes accurate data entry, proactive communication, and collaboration with agents and staff. This position offers weekday hours and comprehensive benefits.

The ideal candidate enjoys working in a fast-paced environment, demonstrates strong interpersonal skills, and is comfortable using CRM systems to manage claims and inquiries.

Qualifications

• Experience providing customer service via phone and email.
• Familiarity with CRM systems and claims processing.
• Ability to build rapport with agents, vendors and clients.

Responsibilities

• Enter, track, and manage claims using Customer Relationship Management software.
• Provide superior customer service via phone and email to customers, vendors, and clients.
• Communicate claims process to customers.
• Build rapport with our agent and lot staff and our vendor agent network.
• Prepare for and participate in weekly claims meetings.

Skills

Customer service

Phone support

Communication

CRM software

Tools

CRM software

Job description

United Recovery and Remarketing in Collierville, TN is seeking a Consumer Relations Rep to handle claims and support customers from our headquarters. The role emphasizes accurate data entry, proactive communication, and collaboration with agents and staff. This position offers weekday hours and comprehensive benefits.

The ideal candidate enjoys working in a fast-paced environment, demonstrates strong interpersonal skills, and is comfortable using CRM systems to manage claims and inquiries.