CLAIMS REPRESENTATIVE

Kids for the Future; Collierville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

401(k) Plan

Discounted Gym Membership

Vehicle Purchase Program

Community Involvement

Job summary

United Recovery and Remarketing in Collierville, TN is seeking a Consumer Relations Rep to handle claims and support customers from our headquarters. The role emphasizes accurate data entry, proactive communication, and collaboration with agents and staff. This position offers weekday hours and comprehensive benefits.

The ideal candidate enjoys working in a fast-paced environment, demonstrates strong interpersonal skills, and is comfortable using CRM systems to manage claims and inquiries.

Qualifications

• Experience providing customer service via phone and email.
• Familiarity with CRM systems and claims processing.
• Ability to build rapport with agents, vendors and clients.

Responsibilities

• Enter, track, and manage claims using Customer Relationship Management software.
• Provide superior customer service via phone and email to customers, vendors, and clients.
• Communicate claims process to customers.
• Build rapport with our agent and lot staff and our vendor agent network.
• Prepare for and participate in weekly claims meetings.

Skills

Customer service

Phone support

Communication

CRM software

Tools

CRM software

Job description

Location

• Location 311 Moore Lane,Collierville, TN, 38017,United States
• Employee Type Non-Exempt - FT

Contact information

• Name Human Resource
• Phone [phone]

Description

United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint into more locations soon.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - whatever word you want to use to describe a group of people that just work together. Uniteders are family. Uniteders are a group of people that unite together to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind. We are quirky and weird and different and unique. We are all those things. But collectively, we are UNITEDERS.

Due to our continued growth, United Recovery and Remarketing is now seeking a detail oriented person for an immediate opening as a Consumer Relations Rep at our headquarters in Collierville, TN. This position pays up to $18 per hour with a Monday through Friday schedule, 8:15-5:15pm.

Job Duties

• Enter, track, and manage claims using Customer Relationship Management software.
• Provide superior customer service via phone and email to customers, vendors, and clients.
• Communicate claims process to customers.
• Build rapport with our agent and lot staff and our vendor agent network.
• Prepare for and participate in weekly claims meetings.

What We Offer

• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) Plan
• Discounted Gym Membership
• Vehicle Purchase Program
• Community Involvement

Requirements

Experience and Skills: Desired Experience and Skills: