Consumer Access Spec PRN

Texas Health Huguley FWS; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Consumer Access Specialist to enhance patient experiences through effective registration and eligibility verification. This role emphasizes the importance of communication and collaboration with clinical partners, ensuring that patients receive exemplary service. With a focus on personal growth and community, this position offers a chance to thrive in a supportive environment. If you have a passion for healthcare and customer service, this opportunity is perfect for you.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Qualifications

• 1+ years of experience in customer service or healthcare.
• Strong communication skills to maintain relationships.

Responsibilities

• Ensures patients are registered for all service lines.
• Performs eligibility verification and financial arrangements.

Skills

Customer Service

Patient Access

Eligibility Verification

Financial Arrangements

Education

High School Graduate or Equivalent

Job description

Job Description - Consumer Access Spec PRN (25018474)

Job Description

Consumer Access Spec PRN (

Job Number:

25018474 )

Description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.

Schedule: PRN

Shift : Days

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role.
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
• Meets and exceeds productivity standards determined by department leadership.

Qualifications

The expertise and experiences you’ll need to succeed:

Required qualifications:

• High School Grad or Equivalent
• One plus years’ experience.

Preferred qualifications:

• One year of relevant healthcare experience
• One year of customer service experience
• One year of direct Patient Access experience