Consumer Access Spec PRN

AdventHealth; Louisville (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

AdventHealth is seeking a dedicated professional to ensure patient registration and enhance the patient experience. This role involves maintaining communication with clinical partners and providing exemplary service. Candidates should have a high school diploma and relevant experience in healthcare and customer service.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Qualifications

• One plus years’ experience required.
• One year of relevant healthcare experience preferred.

Responsibilities

• Ensures patients are registered for all service lines.
• Maintains communication with clinical partners.
• Provides PBX coverage and support as needed.

Skills

Customer Service

Communication

Education

High School Grad or Equivalent

Associate's degree

Job description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.

Schedule:PRN

Shift: Days

Location:100 HEALTH PARK DR, Louisville, 80027

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role.
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
• Meets and exceeds productivity standards determined by department leadership.

The expertise and experiences you’ll need to succeed:

Required qualifications:

• High School Grad or Equivalent
• One plus years’ experience.

Preferred qualifications:

• One year of relevant healthcare experience
• Prior collections experience
• One year of customer service experience
• One year of direct Patient Access experience
• Associate's degree

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.