Consulting Analyst

Cloud for Good; United States; A distancia; USD 48.000 - 62.000; Jornada completa

Descripción de la vacante

Cloud for Good seeks individuals to launch Nonprofit and Higher Education Salesforce careers across various clouds, roles, and functionalities. The program is virtual, home-based in the US with some travel for marketing and in-person training sessions.

Participants will engage in a multi-month trainer-led path, gaining foundational Salesforce knowledge and business analysis skills, with certifications planned within six months.

Formación

• Experience and readiness to learn Salesforce platforms.
• Demonstrated ability to work remotely and manage time.

Responsabilidades

• Participate in and complete a multi-month Salesforce System Administrator training program.
• Attend all training activities and complete assignments.
• Obtain Business Analyst certification within 2 months and another Salesforce certification by 6 months.
• Develop foundational Salesforce knowledge and related consulting skills.
• Contribute to client projects under supervision and build skills.

Conocimientos

Creative thinker

Excellent communication

Customer-facing experience

Team collaboration

Self-management

Remote work readiness

Organizational skills

Eagerness to learn

Technology interest

Educación

Education and professional experience

Herramientas

Salesforce

Descripción del empleo

We are seeking exceptional individuals eager to launch Nonprofit and Higher Education Salesforce careers across a variety of Salesforce clouds, roles, and functionalities.

Location:

Virtual: Home-based office in US, specifically the New England area; some travel required for marketing, in-person training sessions

Work Authorization

Citizens or Permanent Residents of the USA. Cannot provide Visa sponsorship.

Qualifications & Experience Requirements

• Work-related experience
• Ability to think creatively and solve complex problems
• Excellent written and verbal communication skills
• Experience working with customers or clients
• Ability to work in fast-paced environments
• Technology-related experience
• Interest and passion in technology, as evidenced by field of study, certifications, extracurricular work, or work experience
• Education and professional experience
• Ability to follow technical, computer-based instructions and training
• Ability to work and self-manage in a mostly remote work environment (comfort with video meetings, self-paced work, etc.)
• Experience working in teams to accomplish goals
• Strong organization skills: ability to meet deadlines and prioritize competing needs
• Eagerness, flexibility, passion to learn and grow
• Track record of excelling in work, education, or extracurricular engagements

Responsibilities

• Actively participate in and complete a multi-month, virtual Salesforce System Administrator training program designed by Cloud for Good
• Attend all training activities
• Complete all pre- and post-work assignments
• Seek help from available people and resources
• Obtain the Business Analyst certification within 2 months of start date and an additional Salesforce certification by the completion of Month 6
• Develop foundational Salesforce knowledge and related technical and consulting skills required to contribute value to Cloud for Good clients
• Once assigned to a client, performing duties as assigned by the client or internal Cloud for Good teams and appropriate for an entry level Salesforce System Administrator. Sample duties may include:
• Develop and use business analysis skills to document user stories, requirements, configuration diagrams, and other solution documentation
• Build and test solutions for customer use cases, as designed by senior consultants or architects
• Participate in meetings with Cloud for Good customers on technical and business goals and challenges
• Work with customers and internal team members to iterate through modifications and revisions
• Quickly resolve urgent client issues while proactively working to encourage system adoption and utilization
• Perpetually contribute to the betterment of Cloud for Good and our clients
• Perform other responsibilities as assigned

Working Successfully at CFG

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

• Travel Requirements
• All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).
• Client Time Zone Alignment
• As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.

Disclaimers

• At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
• Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
• Use of AI in Interviewing
• At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
• Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
• We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.