Consultative Retail Printing & Shipping Specialist

FedEx Office; Holland (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office in Michigan is hiring a Store Consultant to deliver a positive customer experience and provide expert guidance on printing, signs & graphics, and shipping. You will take orders, manage the store queue, and assist with pricing and product information while maintaining equipment and retail stock.

Ideal candidates bring strong communication skills and a friendly, consultative approach to meet customer needs and ensure quick, effective solutions in a fast-paced retail environment.

Qualifications

• Excellent verbal and written communication skills.
• 6+ months of specialized experience.
• High school diploma or equivalent education.

Responsibilities

• Provide exceptional customer service and consultative guidance in printing, signs & graphics, and shipping.
• Take orders, coordinate store activities, and provide pricing and product information.
• Operate and maintain store equipment, manage the production queue, and complete tasks by priority.
• Process financial transactions using a POS and handle cash as needed.
• Maintain a clean, safe, and well-organized retail Store.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

FedEx Office in Michigan is hiring a Store Consultant to deliver a positive customer experience and provide expert guidance on printing, signs & graphics, and shipping. You will take orders, manage the store queue, and assist with pricing and product information while maintaining equipment and retail stock.

Ideal candidates bring strong communication skills and a friendly, consultative approach to meet customer needs and ensure quick, effective solutions in a fast-paced retail environment.