Consultative Retail Specialist - Printing & Shipping

FedEx Group; Newtown Township (Delaware County); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills in printing, signs, graphics and shipping. You will take orders, provide pricing, manage production queues and operate various printing and shipping equipment in a fast-paced retail environment.

This role emphasizes customer-centric problem solving, accurate pricing, and maintaining a clean, orderly store while following SOPs and safety policies. Equal opportunity employer.

Qualifications

• Excellent verbal and written communication skills.
• 6+ months of specialized experience.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Takes complex customer orders using order systems and provides accurate pricing information
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills in printing, signs, graphics and shipping. You will take orders, provide pricing, manage production queues and operate various printing and shipping equipment in a fast-paced retail environment.

This role emphasizes customer-centric problem solving, accurate pricing, and maintaining a clean, orderly store while following SOPs and safety policies. Equal opportunity employer.