Consultative Inside Sales Specialist

FASTSIGNS Parker/Castle Rock; Kansas City (MO); On-site; USD 57,308,000 - 85,962,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Dental insurance

Job summary

FASTSIGNS of Kansas City is seeking an Inside Sales and Customer Service Specialist to own the customer relationship from first contact to completion. You will greet walk-ins and handle calls, build quotes, follow up on inquiries, and coordinate with design and production to deliver accurate, on-time signage solutions.

You should bring 2–3 years of customer-facing or sales experience, a consultative mindset, strong organization, and a drive to grow sales.

Qualifications

• 2–3 years of customer-facing or sales experience
• Consultative mindset with business owners
• Strong organization and follow-through in a fast-paced retail environment

Responsibilities

• Greet and assist walk-in, email, E-commerce, and phone customers.
• Proactively build and follow up on sales leads from incoming inquiries and referrals.
• Recommend excellent products and follow Brand Standards.
• Handle project paperwork and follow procedures from start to finish.
• Prepare estimates and follow up on them.
• Update customers on order status and schedule changes.
• Keep the retail space clean, organized, and inviting.
• Handle invoicing, project paperwork, and weekly status reports to support the team.
• Embrace the "Everybody Sells" mindset and spot sales opportunities.
• Join a rapidly growing team where your voice matters and every individual plays a vital role in achieving our shared goals.

Job description

FASTSIGNS of Kansas City is seeking an Inside Sales and Customer Service Specialist to own the customer relationship from first contact to completion. You will greet walk-ins and handle calls, build quotes, follow up on inquiries, and coordinate with design and production to deliver accurate, on-time signage solutions.

You should bring 2–3 years of customer-facing or sales experience, a consultative mindset, strong organization, and a drive to grow sales.