Consultative Inside Sales Pro for Home Services

Streamline Services INC; Durham (NC); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

401k with company match

Medical and dental insurance

Paid time off

Paid holidays

Birthday PTO

Weekly 1:1 with manager

Community involvement

Job summary

Streamline Services INC is seeking an Inside Sales Representative to bridge the gap between an estimate and a customer decision. The role emphasizes helping homeowners make confident choices, not pressuring for a sale, and requires excellent communication across phone, text, and email.

You will own the follow-up experience, advocate for customers, and thrive in a culture that values dependability, positivity, and continuous learning.

Qualifications

• Excellent communication and listening skills.
• Ability to discuss money and help customers navigate purchases.
• Comfortable using technology and CRM systems.

Responsibilities

• Follow up with homeowners who have received estimates for plumbing, electrical, and HVAC service work.
• Maintain consistent communication through phone, text, and email.
• Follow established follow-up timelines and ensure no customer opportunity falls through the cracks.
• Stay organized and manage multiple customer opportunities based on urgency and priority.

Skills

Customer service

Phone sales

CRM software

Active listening

Communication

Tools

CRM software

Job description

Streamline Services INC is seeking an Inside Sales Representative to bridge the gap between an estimate and a customer decision. The role emphasizes helping homeowners make confident choices, not pressuring for a sale, and requires excellent communication across phone, text, and email.

You will own the follow-up experience, advocate for customers, and thrive in a culture that values dependability, positivity, and continuous learning.