Consultant - ITIL/ITSM Proces

SmartRecruiters, Inc.; Cincinnati (OH); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

A consulting firm based in Cincinnati, OH is seeking a Consultant skilled in ITIL/ITSM processes. The ideal candidate will have a Bachelor's degree and at least 4 years of experience in Information Technology, along with 3 years using Service Now or BMC Remedy. The role requires strong analytical and communication skills, project management experience, and the ability to work in a consulting environment with potential travel. This full-time position offers a dynamic work setting focused on consulting excellence.

Qualifikationen

• Bachelor's degree or foreign equivalent required from an accredited institution.
• 4+ years experience in Information Technology.
• 3+ years of experience with Service Now or BMC Remedy or other ITSM tools.

Kenntnisse

Knowledge of COBIT

ISO 2000

CMMI

Service Now

BMC Remedy

ITIL process implementation

Agile methodologies/tools

Analytical skills

Communication skills

Planning and Coordination

Project management

Ausbildung

Bachelor's degree or foreign equivalent

Tools

Service Now

BMC Remedy

Jobbeschreibung

Hi, I hope you are doing good.

I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.

Role: Consultant - ITIL/ITSM Proces
Duration: Full Time
Location: Cincinnati, OH
Qualifications Basic

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4-year experience in Information Technology.

Preferred

• Knowledge of COBIT, ISO 2000, or CMMI
• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
• Knowledge of the ITIL v3 service life cycle and ITSM best practices
• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
• Knowledge of technology metrics, scorecard implementation, and project management best practices
• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.