ITIL/ITSM Consultant: ServiceNow & CSI Expert

Avance Consulting Services; Naperville (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A consulting firm in Naperville, Illinois, is seeking a Consultant specializing in ITIL/ITSM processes. The role requires a bachelor's degree and a minimum of 4 years in Information Technology, focusing on ITIL implementation and ITSM tools like ServiceNow or BMC Remedy. Strong analytical and communication skills are essential, along with a willingness to travel for consulting projects. This full-time position is ideal for candidates with experience in management consulting and agile methodologies.

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution.
• At least 4-year experience in Information Technology.
• Knowledge of ITIL v3 service life cycle and ITSM best practices.

Skills

Implementation of ITIL

Experience with ITSM tools

Agile methodologies

Analytical skills

Communication skills

Planning and Coordination skills

Project Management

Education

Bachelor's degree or foreign equivalent

Tools

ServiceNow

BMC Remedy

Job description

A consulting firm in Naperville, Illinois, is seeking a Consultant specializing in ITIL/ITSM processes. The role requires a bachelor's degree and a minimum of 4 years in Information Technology, focusing on ITIL implementation and ITSM tools like ServiceNow or BMC Remedy. Strong analytical and communication skills are essential, along with a willingness to travel for consulting projects. This full-time position is ideal for candidates with experience in management consulting and agile methodologies.