Construction Warranty Service Specialist

Suncoast Property Management, LLC; Jacksonville, Northern (FL, KY); Hybrid; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) match

Paid time off

Life insurance

Gym reimbursement

Zusammenfassung

Southern Impression Homes is seeking a Warranty Service Coordinator to manage warranty work orders for new construction homes. You will coordinate inspections, schedule repairs, and communicate status to homeowners, trade partners, and vendors while maintaining accurate documentation.

The role requires strong organizational skills, customer-focused communication, and the ability to work with multiple teams to ensure timely resolutions and quality workmanship.

Qualifikationen

• Experience in customer service or maintenance coordination in residential construction.
• Knowledge of warranty processes and property management preferred.
• Strong organizational and documentation skills.

Aufgaben

• Manage warranty work orders from notification to completion.
• Coordinate inspections, scheduling, and communication with homeowners and trades.
• Track progress, maintain accurate records, and ensure deadlines are met.
• Prepare closeout documentation and identify associated costs if needed.
• Support the Customer Service Manager and respond to escalated issues.

Kenntnisse

Customer service

Maintenance coordination

Residential construction knowledge

Warranty service

Property management

Scheduling

Microsoft Office

Communication

Ausbildung

High school diploma

Tools

CRM systems

Jobbeschreibung

Southern Impression Homes is seeking a Warranty Service Coordinator to manage warranty work orders for new construction homes. You will coordinate inspections, schedule repairs, and communicate status to homeowners, trade partners, and vendors while maintaining accurate documentation.

The role requires strong organizational skills, customer-focused communication, and the ability to work with multiple teams to ensure timely resolutions and quality workmanship.