Construction Service & Warranty Coordinator

SCOTT EQUIPMENT; Broussard (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Scott Equipment in Broussard, Louisiana, is seeking a service department administrator to promote customer satisfaction and support service/warranty processes. The role involves writing and communicating work orders, coordinating with service technicians, and handling administrative duties across the department.

Applicants should have strong communication, phone etiquette, and MS Office skills, with clerical experience preferred.

Qualifications

• Good communication skills - interpersonal, written, verbal
• Proper phone etiquette
• Proficient in MS Office Suites, as well as the ability to learn company database system
• Industry experience preferred
• Clerical experience preferred

Responsibilities

• Promote customer satisfaction within the service department
• Keep service department management informed of issues and status
• Handle all service/warranty related issues
• Assist in writing and communication of work orders
• Coordinate duties with the service technicians and perform other administrative/clerical duties for the service department

Skills

Communication

Phone etiquette

MS Office

Interpersonal skills

Administrative support

Job description

Scott Equipment in Broussard, Louisiana, is seeking a service department administrator to promote customer satisfaction and support service/warranty processes. The role involves writing and communicating work orders, coordinating with service technicians, and handling administrative duties across the department.

Applicants should have strong communication, phone etiquette, and MS Office skills, with clerical experience preferred.