Service Department Lead - Construction Equipment

Scott Equipment Company; Lake Charles (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Scott Equipment Company in Lake Charles, LA is seeking an experienced service department supervisor to efficiently manage all aspects of the construction equipment service operation. You will lead a team, drive service excellence, and build lasting relationships with customers while coordinating with other departments to meet client needs.

Responsibilities include monitoring revenue and expenses, enforcing safety regulations, and identifying opportunities to grow the business by expanding

Qualifications

• Previous supervisory/management experience.
• Industry and/or aftermarket service support experience.
• Strong customer service skills.
• Excellent oral and written communication skills.
• Strong computer skills.

Responsibilities

• Manage all aspects of the construction equipment service department and direct work to meet customer needs.
• Create and pursue new business while maintaining relationships with existing customers.
• Coordinate activities with other departments to serve customers and employees effectively.
• Ensure compliance with safety regulations in and out of the shop.
• Monitor departmental revenue and expenses to maintain profitability.

Skills

Supervisory/management experience

Customer service skills

Communication skills

Computer skills

Industry/service experience

Job description

Scott Equipment Company in Lake Charles, LA is seeking an experienced service department supervisor to efficiently manage all aspects of the construction equipment service operation. You will lead a team, drive service excellence, and build lasting relationships with customers while coordinating with other departments to meet client needs.

Responsibilities include monitoring revenue and expenses, enforcing safety regulations, and identifying opportunities to grow the business by expanding