Construction Project Coordinator for Home Builder & Retail Ops

claytonhomes; Tennessee; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401K with match

Paid time off

Paid holidays

Parental leave

Employee Assistance Program

Volunteer time via Clayton Impact

Wellness programs

Job summary

Clayton Retail in Tennessee seeks a Construction Project Coordinator to support our retail team and ensure timely completion of construction with world-class service. You will manage field construction tasks, permitting, walk-throughs, and coordination with contractors and customers, while maintaining accuracy in paperwork and files.

The role requires strong communication, knowledge of construction, organizational skills, and the ability to work collaboratively in a fast-paced environment.

Qualifications

• Strong verbal communication skills.
• Knowledge of Construction.
• Strong customer relations skills.
• Ability to excel and contribute to a team environment.
• Reliable and dependable attributes.
• Strong organizational and time management skills.
• Intermediate computer skills.
• Ability to learn and operate company software.
• Excellent phone skills.
• Ability to learn a general understanding of the retail environment.
• Professional demeanor and appearance.
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass criminal background check as well as post-offer drug screen.
• Two-year degree is preferred.

Responsibilities

• Completes all bill-backs with factories and related paperwork.
• Processes contractor bills.
• Responsible for customer files.
• Assist in obtaining permits.
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork.
• Managing the Home Centers Net Promoter Score (NPS - Customer Service).
• Schedule set-up and delivery and other service-related items with contractors and customers.
• Follow-up with customers utilizing various contact methods, including home visits.
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes.
• Assist in preparation for audits.
• Actively partner with manager on all exceptions and questions.
• Protect company assets.
• Participate in sales meetings and other company events.
• Participate as needed during marketing promotions and events.
• Contribute to a positive team environment.
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required.
• Perform other duties as assigned or delegated by manager.

Skills

Verbal communication

Construction knowledge

Customer relations

Team collaboration

Reliability

Organization & time management

Computer skills

Software literacy

Phone skills

Retail environment understanding

Professional demeanor

Lifting/moving furniture

Background check

Two-year degree preferred

Education

Two-year degree preferred

Job description

Clayton Retail in Tennessee seeks a Construction Project Coordinator to support our retail team and ensure timely completion of construction with world-class service. You will manage field construction tasks, permitting, walk-throughs, and coordination with contractors and customers, while maintaining accuracy in paperwork and files.

The role requires strong communication, knowledge of construction, organizational skills, and the ability to work collaboratively in a fast-paced environment.