Construction Project Coordinator: Field Ops & Permits

Clayton Homes (New); Bedford (VA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company match

Paid time off and holidays

Parental leave and EAP

Job summary

Clayton Homes (New) is seeking a Construction Project Coordinator to support our retail team in completing construction projects on schedule while delivering world-class service. Responsibilities include managing field construction, obtaining permits, coordinating service, handling contractor bills, and maintaining customer files.

The role requires strong communication, organization, and teamwork, with a two-year degree preferred.

Qualifications

• Strong verbal communication skills.
• Knowledge of Construction.
• Strong customer relations skills.
• Ability to excel and contribute to a team environment.
• Reliable and dependable attributes.
• Strong organizational and time management skills.
• Intermediate computer skills.
• Ability to learn and operate company software.
• Excellent phone skills.
• Ability to learn a general understanding of the retail environment.
• Professional demeanor and appearance.
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass criminal background check as well as post-offer drug screen.
• Two-year degree is preferred.

Responsibilities

• Completes all bill-backs with factories and related paperwork.
• Processes contractor bills.
• Responsible for customer files.
• Assist in obtaining permits.
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork.
• Managing the Home Centers Net Promoter Score (NPS – Customer Service)
• Schedule set-up and delivery and other service-related items with contractors and customers
• Follow-up with customers utilizing various contact methods, including home visits.
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Assist in preparation for audits
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Perform other duties as assigned or delegated by manager

Skills

Verbal communication

Construction knowledge

Customer relations

Team player

Organization

Time management

Computer skills

Learn company software

Phone skills

Retail environment knowledge

Lifting/moving furniture

Education

Associate degree preferred

Job description

Clayton Homes (New) is seeking a Construction Project Coordinator to support our retail team in completing construction projects on schedule while delivering world-class service. Responsibilities include managing field construction, obtaining permits, coordinating service, handling contractor bills, and maintaining customer files.

The role requires strong communication, organization, and teamwork, with a two-year degree preferred.