Construction Project Coordinator Assistant

Five Star Infrastructure Services, dBA InterCon/Five Star Energy Services/M&C Utility; Waunakee (WI); On-site; USD 34,000 - 48,000; Full time

Job summary

Five Star Energy Services in Wisconsin is seeking a detail-oriented coordinator to handle ticket processing with Digger's Hotline, answer calls from utility companies and Foremen, and schedule crews for drilling and excavation projects.

The role requires a high school diploma, at least 2 years in a call-center-like setting, strong communication and organizational skills, and proficiency with Word/Excel. Drug screens and background checks are required, and EEO applies.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a call center or similar environment preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Knowledge of Microsoft Office, specifically Word and Excel required.
• Ability to operate basic office equipment.
• Ability to read and interpret procedure manuals, blueprints, and maps.
• Ability to work independently with minimal supervision or in a team.
• Must be able to sit and talk on the phone for long periods.

Responsibilities

• Performs ticket processing duties through Digger's Hotline for locating facilities to ensure safe excavation.
• Answers incoming phone calls from utility companies and Foremen.
• Manages scheduling crews and coordinating with drilling division; communicates crew list to customers.
• Responds to inquiries regarding excavation accurately and in a timely manner.
• Coordinates work schedules with Supervisors and crew members for upcoming projects.
• Maintains the database for completed work orders and restorations.
• Performs other duties as assigned.

Skills

Excellent communication

Organizational skills

Phone etiquette

Reading blueprints

Reading maps

Independent worker

Office equipment operation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Five Star Energy Services in Wisconsin is seeking a detail-oriented coordinator to handle ticket processing with Digger's Hotline, answer calls from utility companies and Foremen, and schedule crews for drilling and excavation projects.

The role requires a high school diploma, at least 2 years in a call-center-like setting, strong communication and organizational skills, and proficiency with Word/Excel. Drug screens and background checks are required, and EEO applies.