Construction Project Coordinator - Scheduling

InterCon Construction; Waunakee (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Five Star Infrastructure Services is seeking a qualified candidate to handle ticket processing via Digger's Hotline, answer utility calls, and coordinate crews for excavation projects. The role emphasizes clear communication and scheduling efficiency.

Requirements include a high school diploma, at least 2 years in a call center or similar environment, and proficiency with Word and Excel. Drug screen and criminal background check are required.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision or in a team-oriented environment.
• Must be able to sit and talk on the phone for long periods.

Responsibilities

• Performs Ticket Processing Duties through Digger's Hotline for locating facilities to ensure safe excavation.
• Answers incoming phone calls from utility companies and company Foremen.
• Manages scheduling crews and coordinating with drilling division; communicating crew list to customers.
• Responds to inquiries regarding excavation accurately and in a timely manner.
• Communicates with supervisors and crew members to coordinate work schedules with upcoming projects.
• Maintains the database for completed work orders and Restorations.
• Other Duties As Assigned.

Skills

Excellent written and verbal

Strong organizational skills

Work independently or in team

Customer service focus

Phone communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Five Star Infrastructure Services is seeking a qualified candidate to handle ticket processing via Digger's Hotline, answer utility calls, and coordinate crews for excavation projects. The role emphasizes clear communication and scheduling efficiency.

Requirements include a high school diploma, at least 2 years in a call center or similar environment, and proficiency with Word and Excel. Drug screen and criminal background check are required.