Construction Counter Sales Specialist

White Cap Supply Holdings, LLC.; Mustang Ridge (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

Paid time off

Great Place to Work

Inclusive culture

Job summary

White Cap is hiring immediately for a Counter Sales Associate in Texas to greet walk-in customers, answer questions, quote prices, and process orders on-site. You will learn product lines, provide recommendations, and support a fast-paced team while helping customers find the right tools and materials for construction projects.

The role emphasizes strong customer service, product knowledge, and opportunities to upsell related items in a growing distributor environment.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language proficiency

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in Texas to greet walk-in customers, answer questions, quote prices, and process orders on-site. You will learn product lines, provide recommendations, and support a fast-paced team while helping customers find the right tools and materials for construction projects.

The role emphasizes strong customer service, product knowledge, and opportunities to upsell related items in a growing distributor environment.