Counter Sales Pro — Construction & Tools Solutions

White Cap; La Porte (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

White Cap in La Porte, Texas is hiring a Counter Sales Associate to support walk-in, phone and will-call customers with exceptional service and product knowledge. You will process orders, quote prices and provide customers with order information, while identifying upsell opportunities and promoting promotions.

This on-site role requires familiarity with construction and industrial products, and Spanish language proficiency is preferred.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Communication

Spanish

Tools

Oracle

Job description

White Cap in La Porte, Texas is hiring a Counter Sales Associate to support walk-in, phone and will-call customers with exceptional service and product knowledge. You will process orders, quote prices and provide customers with order information, while identifying upsell opportunities and promoting promotions.

This on-site role requires familiarity with construction and industrial products, and Spanish language proficiency is preferred.