Counter Sales Pro - Build America, Drive Solutions

White Cap; Mustang Ridge (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring a Counter Sales Associate in Texas. You will service walk-in, phone, and will-call customers, process and quote orders, and provide product information and technical advice. Knowledge of construction products and Spanish proficiency are valued.

Join a team focused on customer service excellence, product knowledge, and growth within a leading North American distributor for professional contractors.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Order processing software

Product knowledge

Spanish language

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in Texas. You will service walk-in, phone, and will-call customers, process and quote orders, and provide product information and technical advice. Knowledge of construction products and Spanish proficiency are valued.

Join a team focused on customer service excellence, product knowledge, and growth within a leading North American distributor for professional contractors.