Construction Office Manager - Dispatch & Billing

Cogent Analytics; Fort Worth (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

On-site role

Direct ownership access

Stability & longevity

90‑day onboarding

Job summary

Cogent Analytics seeks an experienced Office Manager to lead administrative operations for a long‑standing commercial contractor in Arlington, TX. This on‑site role reports to ownership and focuses on customer communication, scheduling, invoicing, receivables, and day‑to‑day office management.

The ideal candidate has 3+ years in construction office administration, proficiency with QuickBooks Online, and strong organizational and customer service skills.

Qualifications

• 3+ years of office management or administrative experience in construction, trades, or field service.
• Proficiency with QuickBooks Online, including invoicing and accounts receivable.
• Experience managing receivables and customer collections.
• Strong organizational skills with the ability to manage recurring deadlines independently.

Responsibilities

• Serve as the primary point of contact for incoming customer calls.
• Log, schedule, and dispatch service and warranty calls in coordination with trade leads.
• Prepare and issue invoices within 48 hours of job completion.
• Manage accounts receivable and follow up on past-due balances.
• Maintain job records, filing systems, and digital document management.
• Coordinate vendor communication, ordering, and deliveries.
• Maintain compliance calendar for licenses, continuing education, and certifications.
• Coordinate contractor pre-qualification packages and bid submissions.

Skills

Office management

QuickBooks Online

Accounts receivable

Professional phone presence

Organizational skills

Customer service

Job description

Cogent Analytics seeks an experienced Office Manager to lead administrative operations for a long‑standing commercial contractor in Arlington, TX. This on‑site role reports to ownership and focuses on customer communication, scheduling, invoicing, receivables, and day‑to‑day office management.

The ideal candidate has 3+ years in construction office administration, proficiency with QuickBooks Online, and strong organizational and customer service skills.