On-Site Office Manager — Construction & Dispatch Lead

Cogent Talent Solutions; Fort Worth (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Autonomy within role

90-day onboarding

Structured onboarding plan

Job summary

Cogent Talent Solutions in Arlington, TX is seeking an experienced Office Manager to lead administrative operations, customer service workflow, dispatch coordination, billing, and compliance in a fast-paced service environment.

The on-site role reports to ownership and focuses on customer communication, scheduling, invoicing, receivables, and day-to-day office management. Monday–Friday, with no nights or weekends.

Qualifications

• 3+ years of office management or administrative experience in construction, trades, or field service.
• Proficiency with QuickBooks Online, including invoicing and accounts receivable.
• Experience managing receivables and customer collections.
• Strong organizational skills with the ability to manage recurring deadlines independently.
• Professional phone presence and customer service skills.

Responsibilities

• Serve as the primary point of contact for incoming customer calls.
• Log, schedule, and dispatch service and warranty calls in coordination with trade leads.
• Follow up with customers after job completion and after quotes are issued.
• Oversee and coordinate with the after-hours answering service.
• Prepare and issue invoices within 48 hours of job completion.

Skills

Office management experience

Customer service

Scheduling/dispatch coordination

Phone presence

Tools

QuickBooks Online

Job description

Cogent Talent Solutions in Arlington, TX is seeking an experienced Office Manager to lead administrative operations, customer service workflow, dispatch coordination, billing, and compliance in a fast-paced service environment.

The on-site role reports to ownership and focuses on customer communication, scheduling, invoicing, receivables, and day-to-day office management. Monday–Friday, with no nights or weekends.