Construction Insurance Account Manager — Remote

Insurance Office Of America, Inc.; Costa Mesa (CA); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth opportunities

Respectful culture and work-life-balan

Job summary

Insurance Office of America, Inc. is hiring for a Commercial Insurance Account Manager. The role focuses on day-to-day client service, renewal management, and ensuring accurate policy administration for a diverse book of business.

We seek professionals with 5–10+ years in commercial insurance, an active P&C license, and strong communication and analytical skills. Growth opportunities include Senior Account Manager and Senior Account Executive tracks.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.
• Maintain technical insurance knowledge and industry awareness.
• Participate in continuous improvement initiatives.

Skills

Account management

Customer service

Communication

Analytical skills

Organizational skills

Insurance license

CIC designation

Education

High School Diploma

Tools

Agency management systems

Job description

Insurance Office of America, Inc. is hiring for a Commercial Insurance Account Manager. The role focuses on day-to-day client service, renewal management, and ensuring accurate policy administration for a diverse book of business.

We seek professionals with 5–10+ years in commercial insurance, an active P&C license, and strong communication and analytical skills. Growth opportunities include Senior Account Manager and Senior Account Executive tracks.