Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; McKinney (TX); Hybrid; USD 60.000 - 115.000; Vollzeit

Benefits dieser Stelle

Competitive salaries and bonus poten t

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career prog.

Respectful culture and work-life-balan

Zusammenfassung

Insurance Office of America, Inc. is seeking an Insurance Account Manager to manage a book of commercial insurance clients, provide day-to-day client service, and support renewal and retention efforts.

The role covers policy administration, coverage analysis, and timely delivery of service deliverables. The position targets professionals with 5–10+ years of commercial insurance experience, active P&C licensing, and strong knowledge of brokerage operations.

Qualifikationen

• 3+ years of account management experience or 5+ years in insurance.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational and analytical skills.

Aufgaben

• Client Service & Account Administration: Respond to client service requests and inquiries; Process policy changes, endorsements, billing requests, and claims support; Conduct coverage analysis and assist clients with policy-related questions; Maintain positive client relationships through responsive service.
• Renewal & Retention Management: Manage policy expirations and renewal timelines; Gather underwriting information and prepare renewal submissions; Support renewal marketing efforts and proposal development; Assist with account retention initiatives.
• Operational Excellence: Maintain agency management systems and carrier/vendor platforms; Ensure account documentation is accurate and complete; Monitor activity and suspense systems to ensure timely completion of tasks; Follow company policies, procedures, and compliance requirements.
• Financial Management: Assist with accounts receivable monitoring and collection efforts; Resolve billing and payment issues as needed.
• Professional Development: Maintain technical insurance knowledge and industry awareness; Participate in continuous improvement initiatives; Demonstrate company values and a commitment to client service excellence.

Kenntnisse

Account management

Insurance experience

Active license

Insurance products knowledge

Customer service

Communication

Organizational skills

Analytical skills

High school diploma

CIC designation

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Insurance Office of America, Inc. is seeking an Insurance Account Manager to manage a book of commercial insurance clients, provide day-to-day client service, and support renewal and retention efforts.

The role covers policy administration, coverage analysis, and timely delivery of service deliverables. The position targets professionals with 5–10+ years of commercial insurance experience, active P&C licensing, and strong knowledge of brokerage operations.