Construction Insurance Account Manager – Hybrid/Remote

Insurance Office of America; Pompano Beach (FL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. The role includes coordinating administrative tasks, resolving complex issues, and ensuring error-free service.

The ideal candidate brings 3–5 years in account management or 5+ years in insurance, with active P&C licensing. IOA offers competitive salaries, company-paid health insurance, and strong career growth opportunities.

Qualifications

• 3–5 years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client submissions, negotiate coverages, and present proposals.
• Monitor reports and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity to ensure timely completion.
• Communicate workload status with the account team.
• Deliver proactive service and respond quickly to requests.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.
• Demonstrate integrity and leadership.

Skills

Account management

Insurance brokerage

P&C licensing

Customer service

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. The role includes coordinating administrative tasks, resolving complex issues, and ensuring error-free service.

The ideal candidate brings 3–5 years in account management or 5+ years in insurance, with active P&C licensing. IOA offers competitive salaries, company-paid health insurance, and strong career growth opportunities.