Construction Insurance Account Manager — Client Focus

Clearbrook Group Services Inc.; Richmond (VA); On-site; USD 51,000 - 71,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Annual bonus

Job summary

Argo Group, an underwriting entity of Clearbrook Group Holdings, seeks an Account Manager for its Construction/Owners line. The role provides support to underwriting through customer service, processing of underwriting transactions, data research and analysis.

It requires coordinating with brokers and underwriters to ensure accurate, timely service and adherence to guidelines. The position will be on-site 5x per week in one of several offices and offers a base salary with a bonus potential, plus

Qualifications

• High School diploma or equivalent; college coursework preferred.
• General knowledge of commercial insurance.
• Ability to function in a time-sensitive, high-volume environment.
• Strong written and verbal communication; professional demeanor.
• Willingness to travel on a minimal basis.

Responsibilities

• Analyze and process account inquiries, endorsements, and changes within service standards.
• Follow internal guidelines to ensure accurate processing of transactions.
• Conduct underwriting file analysis and identify forms/endorsements.
• Assist underwriters to enhance division performance using systems and guidelines.
• Develop relationships with underwriters, customers, and partners to provide high-quality service.
• Set up rating, issue binders, and send quotes on behalf of underwriters.
• Interact with brokers to gather underlying information and address inquiries.
• Review inspection reports and follow up on observations affecting coverage.
• Participate in projects and attend broker visits as needed.

Skills

Customer service

Analytical skills

Oral & written communication

Time management

Education

High School diploma or equivalent

College coursework or degree preferred

Tools

Word

Excel

Outlook

Job description

Argo Group, an underwriting entity of Clearbrook Group Holdings, seeks an Account Manager for its Construction/Owners line. The role provides support to underwriting through customer service, processing of underwriting transactions, data research and analysis.

It requires coordinating with brokers and underwriters to ensure accurate, timely service and adherence to guidelines. The position will be on-site 5x per week in one of several offices and offers a base salary with a bonus potential, plus