Construction Equipment Rental Dispatcher

RDO Equipment Co.; Salt Lake City (UT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Annual bonus potential

Comprehensive benefits package

Competitive compensation

New facility and team

Job summary

RDO Equipment Co. in Salt Lake City is seeking a Rental Dispatcher to coordinate equipment movement and support rental transactions from initiation through completion. You will partner with sales, service and logistics to ensure smooth execution and accurate billing.

The role emphasizes problem-solving, collaboration, and a commitment to delivering a seamless rental experience for customers and internal teams. A fast-paced environment offers opportunities to grow within a values-driven company.

Qualifications

• Strong organizational skills to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with ability to build relationships and communicate clearly.
• Collaborative approach across sales, service, logistics and internal teams to resolve issues.
• Industry familiarity with rental, construction or equipment solutions is preferred.
• Proficient communication and computer skills; ability to work with various systems.

Responsibilities

• Coordinate equipment movement: manage delivery, pickup, and daily trucking schedules.
• Manage rental transactions: support rentals from initiation through completion, including documentation and billing coordination.
• Collaborate across teams: partner with sales, service, logistics, and internal groups to ensure smooth execution and issue resolution.
• Support customer experience: follow up on active rentals to drive satisfaction and repeat business.
• Maintain accurate records: track rental activity and keep systems up to date for reporting and billing.

Skills

Organization skills

Customer-focused mindset

Collaborative cross-team work

Industry familiarity

Job description

As a Rental Dispatcher, you'll play a key role in delivering a seamless rental experience for our customers and internal teams. You'll coordinate equipment movement, support rental transactions, and partner closely with sales and operations to keep everything running smoothly. If you thrive in a fast-paced environment and enjoy problem-solving and collaboration, this is a great opportunity.

What's In It For You:

• $65000 - $75000 / year
• Up to $10000 annual bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Salt Lake City, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Salt Lake City team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Salt Lake City community and beyond.

What You Will Do:

• Coordinate equipment movement: manage delivery, pickup, and daily trucking schedules to meet customer and operational needs
• Manage rental transactions: support rentals from initiation through completion, including documentation and billing coordination
• Collaborate across teams: partner with sales, service, logistics, and internal groups to ensure smooth execution and issue resolution
• Support customer experience: follow up on active rentals to drive satisfaction and repeat business
• Maintain accurate records: track rental activity and ensure systems are up to date for reporting and billing

What You Will Need:

• Strong organization skills: able to manage multiple priorities with accuracy in a fast-paced environment
• Customer-focused mindset: builds relationships and communicates effectively with customers and internal teams
• Collaborative approach: works cross-functionally to support customer needs and resolve issues
• Industry familiarity: understanding of rental, construction, or equipment solutions preferred
• Communication and technical skills: strong verbal, written, and computer skills
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• New facility: Salt Lake City team members work out of a state-of-the-art facility overlooking the Rocky Mountains.
• Market growth: Salt Lake City is booming with industry growth all around it. This creates opportunities and stability for our team members.
• A culture of safety: In Salt Lake City, we have a safety committee with representation from all departments. We also do regular safety huddles that discuss experiences and topics to keep everyone safe.
• Team member appreciation: Monthly team lunches, including BBQs and cookouts.
• A dynamic environment where no two days are the same.
• A supportive team that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.