Rental Manager (Heavy Construction Equipment)

RDO Equipment Co.; Chandler (AZ); On-site; USD 80,000 - 102,000; Full time

Benefits offered by this job

Annual bonus

Competitive pay

Benefits package

Team events

Job summary

RDO Equipment Co. is seeking a Rental Dispatch Manager to center the rental experience for customers and internal teams.

You will lead the Rental Dispatch team and work closely with Sales and Rental leadership to keep equipment moving, ensure billing accuracy, and run operations efficiently across the Southwest Construction region. If you enjoy leading people and thriving in a fast-paced environment, this role could be a great fit at RDO Equipment Co., where you’ll oversee daily dispatch

Qualifications

• Leadership experience guiding a dispatch or operations team.
• Strong customer service mindset with cross-functional collaboration.
• Excellent organizational skills in fast-paced environments.
• Clear communication, written and verbal.
• U.S. work authorization.

Responsibilities

• Lead and support the Rental Dispatch team with coaching and day-to-day guidance.
• Coordinate rental activity from quote through delivery, return, and final billing.
• Communicate directly with customers to coordinate rental details and needs.
• Monitor daily rental queues and reports to meet timelines.
• Collaborate with Sales, rental pros, and regional leadership to resolve issues.
• Partner with leadership on fleet utilization, transfers, and disposition decisions.

Job description

As the Rental Dispatch Manager, you’ll be at the center of creating a smooth, high‑quality rental experience for our customers and internal teams. You’ll lead the Rental Dispatch team and collaborate closely with Sales and Rental leadership to keep equipment moving, billing accurate, and rental operations running efficiently across the Southwest Construction region. If you enjoy leading people and keeping a fast‑paced operation on track, this could be a great fit.

What’s In It For You

• $80,000 - $102,000 / year
• 25% annual bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work and the communities in which they live. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest-growing construction markets in the U.S. Join RDO in Lakeside, where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do

• Lead and support the Rental Dispatch team: providing coaching, direction, and day‑to‑day guidance.
• Coordinate rental activity: from quote through delivery, return, and final billing to ensure accuracy and timeliness.
• Communicate directly with customers: to coordinate rental details and support ongoing rental needs.
• Monitor daily rental queues and reports: ensuring work is completed within required timelines.
• Collaborate with sales, rental professionals, and regional leadership: to support rental transactions and resolve issues.
• Partner with rental leadership: on fleet utilization, transfers, and disposition decisions.
• Serve as a point of escalation: for dispatch questions while modeling clear, professional communication.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Leadership abilities: experience leading or supporting a team and helping others succeed.
• Customer service mindset: comfortable communicating with customers and internal partners.
• Strong organization skills: able to manage multiple priorities in a fast‑paced environment.
• Industry experience: rental, construction, or equipment experience is preferred but not required.
• Communication skills: clear, professional verbal and written communication.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here

• Off‑site team building: we like to get together outside of work, doing fun things like K‑1 Go Karting and attending sporting events.
• Employee recognition: regular lunches to recognize team members on birthdays and anniversaries.
• Community involvement: we connect with our contractors and local colleges on volunteer opportunities.
• Great facility: Lakeside has a top‑of‑the‑line facility with the necessary resources and tools to succeed.
• A dynamic environment: where no two days are the same.
• Opportunities to: grow, learn, and lead in the industry.