Construction Equipment Rental Dispatcher

RDO Equipment Co.; Pflugerville (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Annual bonus potential

Comprehensive benefits package

Team outings and events

Job summary

RDO Equipment Co. in Austin, Texas, is seeking a Rental Dispatcher to coordinate equipment movement, support rental transactions, and collaborate across sales and operations to ensure a seamless rental experience.

The role emphasizes problem-solving, teamwork, and customer service in a fast-paced environment. You will contribute to efficient delivery, accurate billing, and outstanding support for both customers and internal teams.

Qualifications

• Strong organization skills required in a fast-paced environment.
• Customer-focused mindset and ability to build relationships with customers and internal teams.
• Collaborative approach to work across sales, service, logistics and other groups.
• Industry familiarity with rental, construction, or equipment solutions preferred.

Responsibilities

• Coordinate equipment movement, including delivery, pickup, and daily trucking schedules.
• Manage rental transactions from initiation through completion, including documentation and billing coordination.
• Collaborate across teams to ensure smooth execution and timely issue resolution.
• Support customer experience by following up on active rentals to drive satisfaction and repeat business.
• Maintain accurate records and ensure systems are up to date for reporting and billing.

Skills

Strong organization

Customer-focused mindset

Collaborative approach

Industry familiarity

Communication skills

Work authorization

Job description

As a Rental Dispatcher, you'll play a key role in delivering a seamless rental experience for our customers and internal teams. You'll coordinate equipment movement, support rental transactions, and partner closely with sales and operations to keep everything running smoothly. If you thrive in a fast-paced environment and enjoy problem-solving and collaboration, this is a great opportunity.

What's In It For You:

• $55000 - $70000 / year
• Up to $10000 annual bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Texas has a booming construction industry. The need for RDO's services and product expertise in this region is diverse. In Austin, you'll work with customers of various scales to help them maintain efficiency and profitability throughout the year. These companies do the important work of building Texas' infrastructure and supporting its economy, relying on support from RDO team members every day. Join the growing team in Austin and make your impact today.

What You Will Do:

• Coordinate equipment movement: manage delivery, pickup, and daily trucking schedules to meet customer and operational needs
• Manage rental transactions: support rentals from initiation through completion, including documentation and billing coordination
• Collaborate across teams: partner with sales, service, logistics, and internal groups to ensure smooth execution and issue resolution
• Support customer experience: follow up on active rentals to drive satisfaction and repeat business
• Maintain accurate records: track rental activity and ensure systems are up to date for reporting and billing
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Strong organization skills: able to manage multiple priorities with accuracy in a fast-paced environment
• Customer-focused mindset: builds relationships and communicates effectively with customers and internal teams
• Collaborative approach: works cross-functionally to support customer needs and resolve issues
• Industry familiarity: understanding of rental, construction, or equipment solutions preferred
• Communication and technical skills: strong verbal, written, and computer skills
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Team outings: We regularly attend events and doing things together outside of work.
• Great team atmosphere: Everyone is willing to help out when needed. Monthly events like chili cook-offs, a Christmas party and a pumpkin carving contest.
• Team member perks: Ice Cream Wednesdays and Hot Dog Fridays. Food trucks/snow cone trucks in the heat of the summer.
• Safe environment: Management and team members look out for the safety of others in the shop and around equipment.
• Equipment variety: We work on and with a lot of different kinds of machines, this is especially a perk for our technicians.
• Emphasis on training: Training and development are big deals here; every technician has the opportunity to become a capstone technician.
• Customer & association events: Team building events with customers and associations.
• A dynamic environment: where no two days are the same.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.