Construction Compliance & Insurance Specialist

CAMP Facility Services, LLC

Houston (TX)

On-site

USD 32,000 - 34,000

Full time

6 hours ago

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Benefits offered by this job

Health benefits

401K match

Paid time off

Community service day

Referral bonuses

Job summary

CAMP Facility Services, LLC is seeking a Customer Compliance Specialist in Houston, TX. The role supports commercial construction and building maintenance through robust COI management, portal administration, and renewal oversight.

The position requires 2–5 years in admin/insurance/compliance, sharp attention to detail, and proficiency with MS Office, DocuSign, and compliance portals. A team-focused, proactive communicator will thrive in this environment.

Qualifications

2–5 years of administrative, insurance, or compliance experience.
Experience reviewing and managing certificates of insurance (COIs).
Experience with customer compliance portals (e.g., Compliance Depot, NetVendor, Vendor Care) preferred.
Construction industry experience preferred.
Strong communication and customer service skills with exceptional attention to detail.

Responsibilities

Manage customer compliance portals daily, including new customer setups, user access and permissions, compliance status, and troubleshooting.
Request certificates of insurance (COIs) from brokers and respond promptly to sales staff and customer requests.
Partner with the Contracts team on new customer vendor agreements.
Manage the insurance inbox and phone line, routing payment notifications to Accounts Receivable.
Maintain the master customer list and compliance portal information in Monday.com.
Lead customer compliance through annual insurance renewals: download and review renewal certificates, upload to customer portals, resolve deficiencies with brokers and customers, and track status to completion.