Construction Administrative Assistant

Express Employment Professionals - Cincinnati East; Morgantown (WV); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Up to $18.00 per hour

Full-time Monday-Friday

8:00 AM-5:00 PM schedule

On-the-job training provided

Career growth opportunities

ServiceTitan, QuickBooks experience

Job summary

Express Employment Professionals Morgantown is seeking an experienced Administrative Assistant to support dispatching, customer service, invoicing, data entry, and service coordination for a local industrial company.

The role includes answering calls, scheduling, dispatching technicians, processing invoices, and maintaining customer records using QuickBooks and ServiceTitan. Full-time, Monday–Friday, 8:00 AM–5:00 PM, with on-the-job training and opportunities for career advancement.

Qualifications

• At least 1 year of administrative or office experience preferred.
• Strong proficiency with Microsoft Office and general computer systems.
• QuickBooks experience preferred.
• ServiceTitan experience is a plus, but training will be provided.
• Previous dispatching, scheduling, invoicing, or service coordination experience is a plus.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Excellent attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional, dependable, and team-oriented.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Assist customers with questions, scheduling, and service inquiries.
• Dispatch service technicians and coordinate daily service calls.
• Communicate with technicians and customers regarding schedules and appointments.
• Assist with invoicing and basic financial tasks.
• Utilize QuickBooks for accounting and invoicing functions as needed.
• Manage customer information and service interactions using ServiceTitan.
• Perform accurate data entry and maintain organized customer records.
• Assist with marketing campaigns, customer outreach, and promotional efforts.
• Process incoming and outgoing mail.
• Complete filing, scanning, faxing, and document organization.
• Provide general administrative and clerical support to the office team.
• Assist with additional office projects and responsibilities as assigned.

Skills

Office administration

Dispatching

Customer service

Invoicing

Data entry

Service coordination

Tools

QuickBooks

ServiceTitan

Microsoft Office

Job description

Administrative Assistant | Dispatch & Customer Service | Morgantown, WV | Up to $18/Hour

Location: Morgantown, WV
Pay: Up to $18.00 per hour, based on experience
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Job Type: Full-Time
Opportunity: Training and Career Advancement

Express Employment Professionals is seeking an experienced Administrative Assistant in Morgantown, WV for an established local industrial company. This is an excellent opportunity for an organized, customer-focused professional with experience in office administration, dispatching, customer service, invoicing, data entry, or service coordination.

The Administrative Assistant will play an important role in daily office operations by answering customer calls, dispatching technicians, coordinating service appointments, assisting with invoicing, and maintaining customer records.

If you have strong administrative and customer service skills and enjoy working in a fast-paced office environment, this could be the next step in your career.

Administrative Assistant Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Assist customers with questions, scheduling, and service inquiries.
• Dispatch service technicians and coordinate daily service calls.
• Communicate with technicians and customers regarding schedules and appointments.
• Assist with invoicing and basic financial tasks.
• Utilize QuickBooks for accounting and invoicing functions as needed.
• Manage customer information and service interactions using ServiceTitan.
• Perform accurate data entry and maintain organized customer records.
• Assist with marketing campaigns, customer outreach, and promotional efforts.
• Process incoming and outgoing mail.
• Complete filing, scanning, faxing, and document organization.
• Provide general administrative and clerical support to the office team.
• Assist with additional office projects and responsibilities as assigned.

Administrative Assistant Qualifications

• At least 1 year of administrative or office experience preferred.
• Previous experience handling a high volume of phone calls is a plus.
• Strong proficiency with Microsoft Office and general computer systems.
• QuickBooks experience preferred.
• ServiceTitan experience is a plus, but training will be provided.
• Previous dispatching, scheduling, invoicing, or service coordination experience is a plus.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Excellent attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional, dependable, and team-oriented.

Pay & Perks

• Up to $18.00 per hour, based on experience.
• Full-time Monday-Friday schedule.
• Hours of 8:0 AM-5:00 PM.
• No weekends listed.
• On-the-job training provided.
• Supportive professional work environment.
• Career growth and advancement opportunities.
• Opportunity to develop valuable experience with ServiceTitan, QuickBooks, dispatching, and customer service.

About Express Employment Professionals

Since 2014, Express Employment Professionals of Morgantown has proudly connected people with great jobs and great companies. Our mission is to help people succeed by connecting talented individuals with rewarding career opportunities.

For us, it's more than a job. It's about building careers, empowering talent, and creating opportunities for the future.

Express Employment Professionals is an Equal Opportunity Employer committed to equal employment opportunities in the workplace.