Constituent Services Office Coordinator

Montgomery County (MD); Rockville (MD); On-site; USD 59,000 - 89,000; Full time

Job summary

Montgomery County is seeking an Office Services Coordinator for the Constituent Services Office/Social Services Office and the Director's Office. You will manage calendars, coordinate events, handle inquiries, and provide direct administrative support to ensure smooth operations across county departments.

The role requires four years of office support experience and a high school diploma; the successful candidate will navigate a diverse community, maintain records, and support fiscal duties and

Qualifications

• Four (4) years of progressively responsible office support experience.
• Graduation from high school or High School Certificate of Completion recognized in the State of Maryland.
• Equivalency: An equivalent combination of education and work experience may be substituted.
• Medical History Review and criminal history records check will be conducted for selected candidate.
• Background investigation including criminal and credit history check will be conducted prior to appointment.

Responsibilities

• Provide direct office support to constituent services and social services offices; manage calendars and events; track documents; follow up with inquiries.
• Screen all incoming calls, documents, and correspondence to the Social Services office.
• Intake and address constituent services inquiries; refer and collaborate with community stakeholders.
• Provide administrative support: routing MOUs, Grants, Contracts, formatting and editing memoranda, meeting coordination.
• Provide coordination: first point of contact for Constituent Services Office, Social Services office, staff, and external agencies.
• Assist with fiscal duties, projects, and other office responsibilities such as ordering supplies, mileage, mail handling, calendar management, and event planning.
• Perform other office/administrative tasks as needed.

Skills

Customer service

Oral communication

Written communication

Administrative processes knowledge

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Montgomery County is seeking an Office Services Coordinator for the Constituent Services Office/Social Services Office and the Director's Office. You will manage calendars, coordinate events, handle inquiries, and provide direct administrative support to ensure smooth operations across county departments.

The role requires four years of office support experience and a high school diploma; the successful candidate will navigate a diverse community, maintain records, and support fiscal duties and