Constituent Relations & Office Assistant

Congresswoman Deborah Ross (NC-2); Washington (District of Columbia); On-site; USD 42,000 - 58,000; Full time

Job summary

Congresswoman Deborah Ross (NC-2) in Raleigh district office seeks a Staff Assistant to greet visitors, answer calls, and respond to constituent requests. The role supports front office operations and handles various administrative tasks with a focus on accuracy and professionalism.

The position requires strong communication, organization, and the ability to manage multiple projects independently in a high‑stress environment. Reports to the District Director and may involve outreach and events.

Qualifications

• Experience handling multiple projects in high‑stress environments.
• Strong written and verbal communication and proofreading.
• Ability to multitask and work independently with tight deadlines.

Responsibilities

• Receive inquiries and direct to appropriate staff in a timely manner.
• Multitask and work independently under pressure with attention to detail.
• Assist District Director and staff on records management, constituent services, outreach.
• Perform special projects as assigned by the District Director.
• Serve as the point person for passport casework.
• Draft congratulatory and condolence letters.
• Support on‑the‑ground district events when the Congresswoman is present.
• Manage District Office interns.
• Work a flexible schedule, including long hours, nights, and weekends.
• Print and deliver the Congresswoman’s schedule when in district.
• Perform other duties as assigned and accept feedback.

Skills

Cooperative & courteous

Office equipment usage

Organizational skills

Proofreading

Professional telephone manner

Office policies & procedures

Office computer applications

Microsoft Office Suite

Tech troubleshooting

Clean driving record

Tools

Microsoft Office Suite

Job description

Congresswoman Deborah Ross (NC-2) in Raleigh district office seeks a Staff Assistant to greet visitors, answer calls, and respond to constituent requests. The role supports front office operations and handles various administrative tasks with a focus on accuracy and professionalism.

The position requires strong communication, organization, and the ability to manage multiple projects independently in a high‑stress environment. Reports to the District Director and may involve outreach and events.