District Office Front Desk & Casework Liaison

Congresswoman Scanlon; Chester (Delaware County); On-site; USD 50,000 - 61,000; Full time

Job summary

Congresswoman Scanlon seeks an organized and motivated Staff Assistant to manage front office operations in her District Office. Ideal candidates will have strong interpersonal skills, exceptional written and verbal communication, and the ability to thrive in a fast-paced environment.

Responsibilities include greeting visitors, answering phones, handling constituent correspondence, assisting with casework and outreach activities, and managing 2-4 interns each semester.

Qualifications

• Organized and motivated self-starter with strong interpersonal abilities.
• Excellent written and verbal communication skills.
• Spanish language proficiency is desirable but not required.

Responsibilities

• Greet visitors and serve as the first point of contact for the office.
• Answer live phone calls and log messages in the constituent management system.
• Process and log incoming mail; draft outgoing constituent correspondence.
• Lead initial communication with constituents seeking casework assistance.
• Distribute incoming casework to the appropriate team member.
• Handle various administrative tasks for the office.
• Represent the congresswoman at meetings and events as needed.
• Staff the congresswoman at events as required.

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Spanish (preferred)

Tools

Fireside

Job description

Congresswoman Scanlon seeks an organized and motivated Staff Assistant to manage front office operations in her District Office. Ideal candidates will have strong interpersonal skills, exceptional written and verbal communication, and the ability to thrive in a fast-paced environment.

Responsibilities include greeting visitors, answering phones, handling constituent correspondence, assisting with casework and outreach activities, and managing 2-4 interns each semester.