Connections Site Director: Lead Teams & Welcoming Experiences

Crossroads Church (Cincinnati, OH); Cleves (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Crossroads Church in Cincinnati, OH is seeking a Connections Site Director to lead staff and volunteers, build teams, and implement systems that make each site the easiest place to belong. This role develops high-capacity volunteer leaders, drives guest and volunteer experiences, and champions pathways from first visit to fully engaged Christ-followers.

Candidates should be adept at recruiting, training, and coordinating volunteers, managing a budget, and fostering a welcoming, mission-driven

Qualifications

• Must be able to recruit, train, and multiply high-capacity leaders and volunteer teams.
• Strong connector: naturally builds authentic relationships and networks.
• Excellent communicator (oral and written).
• Strong organizational skills and proactively solves problems.
• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Experience leading large teams and events preferred.
• Performs effectively under pressure and strict time constraints.
• Takes initiative to understand departmental objectives and adapt to change.

Responsibilities

• Recruit, train, and coach volunteer leaders to reproduce themselves and multiply healthy teams.
• Build a thriving volunteer culture where people feel valued, cared for, and challenged to grow.
• Lead executions with planning and preparation; identify opportunities to deliver on Crossroads' mission.
• Collaborate with other ministries to implement changes and improvements.
• Establish onramps for people to get plugged into our church across sites.
• Oversee teams creating Welcome, Auditorium, Parking, Coffee, and Engagement experiences.
• Ensure every guest feels seen, welcomed, and invited into the community.
• Develop and refine training systems, best practices, and brand standards across teams.
• Coordinate with site staff and central services to support ministry goals.

Skills

Leader development

Volunteer management

Excellent communicator

Organizational skills

Problem solving

Budget management

Multi-site coordination

Relationship building

Education

High School Diploma or GED

Job description

Crossroads Church in Cincinnati, OH is seeking a Connections Site Director to lead staff and volunteers, build teams, and implement systems that make each site the easiest place to belong. This role develops high-capacity volunteer leaders, drives guest and volunteer experiences, and champions pathways from first visit to fully engaged Christ-followers.

Candidates should be adept at recruiting, training, and coordinating volunteers, managing a budget, and fostering a welcoming, mission-driven