Connected Technology Manager - Cincinnati

Textron; New Jersey; On-site; USD 54,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings plans

Time away from work

Job summary

Textron Specialized Vehicles Inc. seeks a Connected Technology Manager in Cincinnati to lead field training on PACE GPS, collaborate with Sales Reps and leadership, and coordinate product delivery and testing.

Travel within the assigned territory will be required to perform on-site tests, educate partners, and support the Pace install base while driving customer satisfaction. The role emphasizes process improvement and strategic relationship building with distributors and service technicians.

Qualifications

• Bachelor’s degree in business administration, sales, marketing, or related field.
• Two or more years of experience required.
• Must possess a valid driver’s license and comply with TSV policies.

Responsibilities

• Educate distributors, Factory Direct representatives, and Service Technicians on PACE GPS product.
• Execute in-person training and system testing during PACE delivery to customers.
• Forecast future needs related to shipments, inventory levels, and fluctuating priorities.
• Develop strategies with Sales Reps, Regional Directors, and leadership team to navigate competitive advantages and deal positioning.
• Identify process improvements throughout delivery and training activities and establish policies and procedures to provide necessary customer service and promote good customer relations.
• Travel throughout assigned territory to provide on-site issue testing and functionality resolution.
• Provide Sales support & assistance to Factory Direct sales along with Distributors to increase Pace install base.
• Ensure good customer relationships are maintained and customer claims and complaints are handled fairly and effectively.
• Develop organization wide initiatives to proactively inform and educate customers and implement improvement plans in response to customer surveys.

Skills

SAP

Salesforce

Education

Bachelor’s degree in business administration, sales, marketing, or related field

Tools

SAP

Salesforce

Job description

Connected Technology Manager - Cincinnati

Description

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.

Responsibilities

• Educate distributors, Factory Direct representatives, and Service Technicians on PACE GPS product.
• Execute in-person training and system testing during PACE delivery to customers.
• Forecast future needs related to shipments, inventory levels, and fluctuating priorities.
• Develop strategies with Sales Reps, Regional Directors, and leadership team to navigate competitive advantages and deal positioning.
• Identify process improvements throughout delivery and training activities and establish policies and procedures to provide necessary customer service and promote good customer relations.
• Travel throughout assigned territory to provide on-site issue testing and functionality resolution.
• Provide Sales support & assistance to Factory Direct sales along with Distributors to increase Pace install base.
• Ensure good customer relationships are maintained and customer claims and complaints are handled fairly and effectively.
• Develop organization wide initiatives to proactively inform and educate customers and implement improvement plans in response to customer surveys.

Qualifications

• Education: Bachelor’s degree in business administration, sales, marketing, or related field required
• Years of Experience: Two or more years of experience required
• Software Knowledge: SAP and Salesforce experience preferred
• Must possess a valid drives license and must comply with TSV Pool, Fleet, and DOT policies

Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations.

In compliance with the local pay transparency law, the pay range for this position is

$53,800 - $100,000 per year.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Specialized Vehicles
Primary Location: US-Ohio-Cincinnati
Other Locations: US-New Jersey-Northern
Job Function: Product Support
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Experienced
Shift: First Shift
Relocation: Available
Job Posting: 08/19/2026, 3:49:04 PM
Job Number: 344348