Consultant - Congress Event

Veeva; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is a mission-driven SaaS company specializing in life sciences. The role focuses on managing congress engagement logistics, coordinating meetings, and providing on-site support to ensure successful engagements with customers, thought leaders, vendors, and internal teams.

The Coordinator handles planning, scheduling, communications, and reporting across multiple programs, with travel estimated at ~40%.

Qualifications

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination.
• Exceptional attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling platforms, CRM systems, or event technologies preferred.
• Experience in life sciences, healthcare, or pharmaceutical events preferred.

Responsibilities

• Manage congress engagement logistics from planning through execution.
• Coordinate meeting requests, updates, schedule changes, and attendee communications.
• Maintain accurate engagement records and tracking systems.
• Monitor action items and follow-up activities across multiple teams.
• Serve as a primary operational contact for assigned congress programs.
• Coordinate room schedules, meeting logistics, and attendee requirements.
• Support thought leader and employee communications.
• Troubleshoot logistical issues and elevate risks when necessary.
• Provide on-site support during congress execution.
• Create and provide reporting, reconciliation, and post-congress activities.
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts.

Skills

Attention to detail

Organizational skills

Communication

Stakeholder management

Multitasking

Tools

CRM systems

Scheduling platforms

Event technologies

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The consultant is responsible for the day-to-day execution of congress engagement logistics and serves as the primary coordination resource for customer engagement activities. This role manages meeting requests, scheduling updates, attendee communications, and operational support before and during congresses.

The Coordinator works closely with customer teams, thought leaders, vendors, and internal stakeholders to ensure engagements are successfully executed.

• Manage congress engagement logistics from planning through execution
• Coordinate meeting requests, updates, schedule changes, and attendee communications
• Maintain accurate engagement records and tracking systems
• Monitor action items and follow-up activities across multiple teams
• Serve as a primary operational contact for assigned congress programs
• Coordinate room schedules, meeting logistics, and attendee requirements
• Support thought leader and employee communications
• Troubleshoot logistical issues and elevate risks when necessary
• Provide on-site support during congress execution
• Create and provide reporting, reconciliation, and post-congress activities
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination
• Exceptional attention to detail and organizational skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with scheduling platforms, CRM systems, or event technologies preferred
• Experience in life sciences, healthcare, or pharmaceutical events preferred
• Ability to travel for on-site congress support, ~40% expected

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $70,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].