Congress Engagement & Events Specialist

Remote; San Francisco (CA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems seeks a Congress Engagement Coordinator to manage day-to-day logistics for industry congresses, from planning through execution. You will handle meeting requests, attendee communications, and on-site support, coordinating with customer teams, vendors, and internal stakeholders.

Work is flexible for remote or in-office arrangements, with up to ~40% travel. You will maintain engagement records, track action items, and contribute to post-congress reporting in a fast-paced life

Qualifications

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination.
• Exceptional attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling platforms, CRM systems, or event technologies preferred.
• Experience in life sciences, healthcare, or pharmaceutical events preferred.
• Ability to travel for on-site congress support, ~40% expected.

Responsibilities

• Manage congress engagement logistics from planning through execution.
• Coordinate meeting requests, updates, schedule changes, and attendee communications.
• Maintain accurate engagement records and tracking systems.
• Monitor action items and follow-up activities across multiple teams.
• Serve as a primary operational contact for assigned congress programs.
• Coordinate room schedules, meeting logistics, and attendee requirements.
• Support thought leader and employee communications.
• Troubleshoot logistical issues and elevate risks when necessary.
• Provide on-site support during congress execution.
• Create and provide reporting, reconciliation, and post-congress activities.
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts.

Skills

Event coordination

Stakeholder management

Multitasking

Communication

CRM platforms

Scheduling tools

Travel readiness

Life sciences knowledge

Tools

CRM systems

Event platforms

Job description

Veeva Systems seeks a Congress Engagement Coordinator to manage day-to-day logistics for industry congresses, from planning through execution. You will handle meeting requests, attendee communications, and on-site support, coordinating with customer teams, vendors, and internal stakeholders.

Work is flexible for remote or in-office arrangements, with up to ~40% travel. You will maintain engagement records, track action items, and contribute to post-congress reporting in a fast-paced life