Consultant - Congress Event

Remote; San Francisco (CA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems seeks a Congress Engagement Coordinator to manage day-to-day logistics for industry congresses, from planning through execution. You will handle meeting requests, attendee communications, and on-site support, coordinating with customer teams, vendors, and internal stakeholders.

Work is flexible for remote or in-office arrangements, with up to ~40% travel. You will maintain engagement records, track action items, and contribute to post-congress reporting in a fast-paced life

Qualifications

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination.
• Exceptional attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling platforms, CRM systems, or event technologies preferred.
• Experience in life sciences, healthcare, or pharmaceutical events preferred.
• Ability to travel for on-site congress support, ~40% expected.

Responsibilities

• Manage congress engagement logistics from planning through execution.
• Coordinate meeting requests, updates, schedule changes, and attendee communications.
• Maintain accurate engagement records and tracking systems.
• Monitor action items and follow-up activities across multiple teams.
• Serve as a primary operational contact for assigned congress programs.
• Coordinate room schedules, meeting logistics, and attendee requirements.
• Support thought leader and employee communications.
• Troubleshoot logistical issues and elevate risks when necessary.
• Provide on-site support during congress execution.
• Create and provide reporting, reconciliation, and post-congress activities.
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts.

Skills

Event coordination

Stakeholder management

Multitasking

Communication

CRM platforms

Scheduling tools

Travel readiness

Life sciences knowledge

Tools

CRM systems

Event platforms

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The consultant is responsible for the day-to-day execution of congress engagement logistics and serves as the primary coordination resource for customer engagement activities. This role manages meeting requests, scheduling updates, attendee communications, and operational support before and during congresses.

The Coordinator works closely with customer teams, thought leaders, vendors, and internal stakeholders to ensure engagements are successfully executed.

What You'll Do

• Manage congress engagement logistics from planning through execution

• Coordinate meeting requests, updates, schedule changes, and attendee communications

• Maintain accurate engagement records and tracking systems

• Monitor action items and follow-up activities across multiple teams

• Serve as a primary operational contact for assigned congress programs

• Coordinate room schedules, meeting logistics, and attendee requirements

• Support thought leader and employee communications

• Troubleshoot logistical issues and elevate risks when necessary

• Provide on-site support during congress execution

• Create and provide reporting, reconciliation, and post-congress activities

• Support multiple therapeutic areas, teams, and engagement programs within customer accounts

Requirements

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination

• Exceptional attention to detail and organizational skills

• Strong communication and stakeholder management abilities

• Ability to manage multiple priorities in a fast-paced environment

• Experience with scheduling platforms, CRM systems, or event technologies preferred

• Experience in life sciences, healthcare, or pharmaceutical events preferred

• Ability to travel for on-site congress support, ~40% expected

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.

• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

• If moving to the interview stage, the process is as follows:

  1. A conversation with the hiring manager

  2. A practical case exercise

  3. A final conversation with our group's Senior Leader.

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance

• Flexible PTO and company paid holidays

• Retirement programs

• 1% charitable giving program

Compensation

• Base pay: $60,000-$90,000

• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer based on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.