Remote Congress Events Lead - Logistics & On-site

Veeva Systems, Inc.; Boston (MA); Hybrid; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible PTO

Company holidays

Retirement programs

Charitable giving program

Job summary

Veeva Systems is seeking a Coordinator to manage congress engagement logistics and act as the primary coordination resource for customer engagement activities. This role handles meeting requests, scheduling updates, attendee communications, and operational support before and during congresses.

The Coordinator works closely with customer teams, thought leaders, vendors, and internal stakeholders to ensure engagements are successfully executed.

Qualifications

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination.
• Exceptional attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to travel ~40% for on-site congress support.

Responsibilities

• Manage congress engagement logistics from planning through execution
• Coordinate meeting requests, updates, schedule changes, and attendee communications
• Maintain accurate engagement records and tracking systems
• Monitor action items and follow-up across teams
• Serve as a primary operational contact for assigned congress programs
• Coordinate room schedules, meeting logistics, and attendee requirements
• Support thought leader and employee communications
• Troubleshoot logistical issues and elevate risks when necessary
• Provide on-site support during congress execution
• Create and provide reporting, reconciliation, and post-congress activities
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts

Skills

Attention to detail

Organizational skills

Communication

Stakeholder management

Travel flexibility

Tools

Scheduling platforms

CRM systems

Event technologies

Job description

Veeva Systems is seeking a Coordinator to manage congress engagement logistics and act as the primary coordination resource for customer engagement activities. This role handles meeting requests, scheduling updates, attendee communications, and operational support before and during congresses.

The Coordinator works closely with customer teams, thought leaders, vendors, and internal stakeholders to ensure engagements are successfully executed.