Conference Tech Support Associate I - Network & IT Services

Amarillo, Bell Street Location; Amarillo (TX); On-site; USD 29,000 - 35,000; Full time

Job summary

Texas ESC Region 16 Amarillo, Bell Street Location, is seeking a Technology Support Assistant I for conference-related technical support. The role focuses on supporting LAN, network, and software needs for ESC personnel and workshop presenters.

The position requires a high school diploma or GED, with an associate degree preferred. Candidates should be motivated, customer-focused, and able to work both in teams and independently in a fast-paced environment.

Qualifications

• Requires a high school diploma or GED; an associate degree is preferred.
• Experience with Windows, macOS, and Google apps is preferred.
• Strong communication and willingness to learn and help others.

Responsibilities

• Provide primary technical assistance for ESC conferences and sessions.
• Coordinate classrooms, computers, software, and networks for workshops.
• Provide remote assistance to staff and partner schools.
• Maintain hardware inventory.

Skills

Software loading

Multi-platform support

Patience

Willingness to learn

Teamwork

Accountability

Education

High school diploma or GED

Associate's Degree preferred

Job description

Texas ESC Region 16 Amarillo, Bell Street Location, is seeking a Technology Support Assistant I for conference-related technical support. The role focuses on supporting LAN, network, and software needs for ESC personnel and workshop presenters.

The position requires a high school diploma or GED, with an associate degree preferred. Candidates should be motivated, customer-focused, and able to work both in teams and independently in a fast-paced environment.