Conference Services Manager

Fordham University; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Fordham University is seeking a Conference Services Manager to support the planning and execution of events for internal and external clients. The successful candidate will play a critical role in driving revenue and ensuring exceptional client service in line with the University's mission.

Benefits

Medical, dental, and vision insurance

Tuition remission

Flexible spending accounts

Generous time off

Employee assistance program (EAP)

Qualifications

• Minimum of three years' related experience in Conference Services, Hospitality Management, Event Planning, or a related field.

Responsibilities

• Develops and executes strategies to attract and retain clients.
• Manages all aspects of event logistics, ensuring seamless execution.
• Provides on-site support for events, coordinating with campus departments.

Skills

Event Planning

Client Relations

Logistical Planning

Education

Bachelor's degree

Job description

About Fordham:

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Department: Conference Services

Position Summary:

Reporting to the Director of University Conference Services, the Conference Services Manager supports the planning and execution of events hosted by both internal departments and external clients, including summer conference operations.

This role plays a vital part in driving revenue through external client services. The manager is responsible for developing client relationships, overseeing logistical planning, and aligning services with the University's mission and financial goals.

This position requires travel to other university campuses and a flexible schedule, including evenings, weekends, and extended hours during peak seasons.

Essential Functions:

Develops and executes strategies to attract and retain clients, increasing facility usage and revenue.

Identifies and pursues opportunities with corporations and develops relationships with external neighborhood institutions.

Responds to rental inquiry requests including arranging campus tours for prospective clients.

Event Planning & Client Relations
Serves as a liaison for internal and external clients from initial inquiry, conduct site visits to post-event follow-up.

Manages all aspects of event logistics, including time sensitive changes and ensuring seamless execution.

Assists and coordinate summer conference operations, collaborates with campus departments to allocate resources effectively.

Provides on-site support for events, working closely with campus departments to ensure readiness and address logistical needs.


Assists with contract preparation, insurance requirements verification and invoicing.

Special Projects & Operational Support
Film and Photo Shoots: Supports initial inquiry from scouts, conduct site visits, and on-site coverage.

Required Qualifications:

Bachelor's degree

Minimum of three years' related experience in Conference Services, Hospitality Management, Event Planning, or a related field.

Minimum Salary: $80,000

Maximum Salary: $90,000