Conference Services Manager

FORDHAM University; Armonk, West Harrison, New York (NY, IN, NY); On-site; USD 80,000 - 90,000; Full time

Job summary

FORDHAM University is seeking a Conference Services Manager to support the planning and execution of events. This role is crucial in cultivating client relationships and managing event logistics to drive revenue. Qualified candidates should have a bachelor's degree and a minimum of three years' experience in conference services or hospitality management, demonstrating effective communication and project management skills.

Benefits

Medical, dental, and vision insurance

Flexible spending accounts

Retirement plans

Generous time off

Tuition remission

Qualifications

• Minimum of three years' experience in Conference Services, Hospitality Management, or Event Planning.
• Mastery of the Microsoft Office Suite is required.
• Proven ability to manage multiple projects effectively.

Responsibilities

• Supports event planning and execution for internal and external clients.
• Responsible for client relationships and logistical planning for events.
• Assists with contract preparation and ensures logistical readiness.

Skills

Communication

Interpersonal Skills

Event Planning

Project Management

Client Relations

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Reporting to the Director of University Conference Services, the Conference Services Manager supports the planning and execution of events hosted by both internal departments and external clients, including summer conference operations.

This role plays a vital part in driving revenue through external client services. The manager is responsible for developing client relationships, overseeing logistical planning, and aligning services with the University’s mission and financial goals.

This position requires travel to other university campuses and a flexible schedule, including evenings, weekends, and extended hours during peak seasons.

Essential Functions

Develops and executes strategies to attract and retain clients, increasing facility usage and revenue.

Identifies and pursues opportunities with corporations and develops relationships with external neighborhood institutions.

Responds to rental inquiry requests including arranging campus tours for prospective clients.

Event Planning & Client Relations
Serves as a liaison for internal and external clients from initial inquiry, conduct site visits to post-event follow-up.

Manages all aspects of event logistics, including time sensitive changes and ensuring seamless execution.

Assists and coordinate summer conference operations, collaborates with campus departments to allocate resources effectively.

Provides on-site support for events, working closely with campus departments to ensure readiness and address logistical needs.


Assists with contract preparation, insurance requirements verification and invoicing.

Special Projects & Operational Support
Film and Photo Shoots: Supports initial inquiry from scouts, conduct site visits, and on-site coverage.

Essential Functions Note

Essential Functions Note This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.

Management Responsibilities

Management Responsibilities Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

Additional Functions

Develops ongoing relationships with custodial, security, and outside vendors to ensure effective communications as it relates to the successful outcome of an event.

Assists with other University events, such as Jesuit Ordinations.

Required Qualifications: Education and Experience

Bachelor’s degree

Minimum of three years’ related experience in Conference Services, Hospitality Management, Event Planning, or a related field.

Required Qualifications: Knowledge and Skills

Mastery of the Microsoft Office Suite.

Demonstrated effective communication and interpersonal skills.

Proven ability to plan for and manage multiple projects independently and effectively, ensuring deadlines are met.

Preferred Qualifications

Minimum Starting Salary

Minimum Starting Salary $80,000

Maximum Starting Salary

Maximum Starting Salary $90,000

Note

Note Salary is commensurate with qualifications, experience, and skills.

Is this a Union position?

Is this a Union position? No

Posting Number

Posting Number A878P

Number of Vacancies

Number of Vacancies 1

Start Date

Start Date ASAP

Posting Date

Posting Date 06/23/2025

Special Instructions

EEO Statement

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Seldom

Repetitive Hand Motion (such as typing)

Repetitive Hand Motion (such as typing) Often

Hearing, Listening, Talking Often

Standing

Standing Often

Walking

Walking Often

Running

Running Often

Bending, Stooping, Kneeling, squatting, Crouching, Crawling

Bending, Stooping, Kneeling, squatting, Crouching, Crawling Often

Climbing stairs Often

Climbing ladders

Climbing ladders Not Required

Reaching overhead

Reaching overhead Not Required

Pulling, pushing

Pulling, pushing Not Required

Shoveling

Shoveling Not Required

Lifting – up to 20 pounds

Lifting – up to 20 pounds Not Required

Lifting – up to 50 pounds

Lifting – up to 50 pounds Not Required

Lifting – over 50 pounds Not Required

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents

Resume

Cover Letter

Optional Documents

Supplemental questions you will be required to answer on the application (No action is needed on this page)

Required fields are indicated with an asterisk (*).

• * Do you have a minimum of three years’ related experience in Conference Services, Hospitality Management, Event Planning, or a related field?
  • Yes
  • No
• * Do you have a mastery of the Microsoft Office Suite?
  • Yes
  • No