Conference Services Manager

Crescent Hotels & Resorts; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Curio Collection by Hilton in Houston is seeking a Conference Services Manager to coordinate and execute group meetings, conferences, and events from planning through departure. You will translate client expectations into detailed event plans and ensure seamless communication across hotel departments.

The role requires delivering exceptional service, managing event details, and working closely with Sales, Banquets, Culinary, Front Office, Reservations and Housekeeping to elevate guest

Qualifications

• Experience in hotel convention services, catering, events, or hospitality.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple groups and deadlines with precision.

Responsibilities

• Coordinate and execute group meetings, conferences and events from planning through departure.
• Prepare and distribute BEOs and group resumes; coordinate meeting space, F&B, AV, and room blocks.
• Conduct client meetings and site visits; communicate changes to operations and ensure on-site execution.
• Collaborate with Sales, Banquets, Culinary, Front Office, Reservations, Housekeeping and other departments to deliver elevated service.

Skills

Communication

Organization

Problem-solving

Attention to detail

Multitasking

Job description

Description

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

The Conference Services Manager is responsible for coordinating and executing group meetings, conferences, and events while providing exceptional service from the planning stage through departure. This role serves as the primary hotel contact for assigned groups, translating client expectations into detailed event plans and ensuring seamless communication across hotel departments.

Key responsibilities include managing event details, preparing and distributing Banquet Event Orders (BEOs) and group resumes, coordinating meeting space, food and beverage requirements, audiovisual needs, room blocks, special requests, and event timelines. The Conference Services Manager will conduct client meetings and site visits, communicate changes to operational teams, and be present during key events to ensure successful execution.

The ideal candidate has previous hotel convention services, catering, events, or hospitality experience with excellent communication, organization, and problem-solving skills. Strong attention to detail, the ability to manage multiple groups and deadlines, and a passion for luxury hospitality are essential.

This position works closely with Sales, Banquets, Culinary, Front Office, Reservations, Housekeeping, and other hotel departments to deliver the elevated service and memorable experiences expected of a Curio Collection by Hilton property.

Schedule flexibility, including evenings, weekends, and holidays based on event and business needs, may be required.

Plan with precision. Connect with purpose. Create unforgettable experiences.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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