Conference Services Manager

The Crescent Hotels Group; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The Conference Services Manager at Crescent Hotels & Resorts in Houston coordinates and executes group meetings, conferences, and events, serving as the primary hotel contact from planning through departure.

You will translate client expectations into detailed event plans, prepare BEOs and group resumes, coordinate space, food & beverage, AV, room blocks and timelines, and lead client meetings and site visits to ensure flawless execution.

Qualifications

• Experience in hotel convention services, catering, events, or hospitality.
• Excellent communication, organization, and problem-solving skills.
• Strong attention to detail and ability to manage multiple groups and deadlines.

Responsibilities

• Coordinate and execute group meetings, conferences, and events from planning through departure.
• Prepare and distribute Banquet Event Orders (BEOs) and group resumes.
• Coordinate meeting space, food & beverage, audiovisual needs, room blocks, special requests and event timelines.
• Conduct client meetings and site visits, communicate changes to operational teams, and be present during key events to ensure flawless execution.

Skills

Excellent communication

Organizational skills

Problem-solving

Attention to detail

Multitasking

Job description

Description

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

The Conference Services Manager is responsible for coordinating and executing group meetings, conferences, and events while providing exceptional service from the planning stage through departure. This role serves as the primary hotel contact for assigned groups, translating client expectations into detailed event plans and ensuring seamless communication across hotel departments.

Key responsibilities include managing event details, preparing and distributing Banquet Event Orders (BEOs) and group resumes, coordinating meeting space, food and beverage requirements, audiovisual needs, room blocks, special requests, and event timelines. The Conference Services Manager will conduct client meetings and site visits, communicate changes to operational teams, and be present during key events to ensure successful execution.

The ideal candidate has previous hotel convention services, catering, events, or hospitality experience with excellent communication, organization, and problem-solving skills. Strong attention to detail, the ability to manage multiple groups and deadlines, and a passion for luxury hospitality are essential.

This position works closely with Sales, Banquets, Culinary, Front Office, Reservations, Housekeeping, and other hotel departments to deliver the elevated service and memorable experiences expected of a Curio Collection by Hilton property.

Schedule flexibility, including evenings, weekends, and holidays based on event and business needs, may be required.

Plan with precision. Connect with purpose. Create unforgettable experiences.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Source: Crescent Hotels & Resorts